Why have your internal IT staff spend cycles on system design, engineering, deployment and integration - when you can outsource these services to The Technology Company? Our highly experienced and certified engineers can work with you on-site to help you maximize the value of your IT investment.

Outsourcing your IT support to The Technology Company lets you keep your overhead low while gaining all the benefits of manufacturer authorized, multi-vendor support that can propel your business to higher levels of performance.

Long Term or Short Term Support

Whether you need long term support to improve staffing and equipment performance levels, or short term project support, we can provide the resources you need.

We'll place the resources you require at your location for specific days or months. Fully managed and trained, our personnel become part of your team, but not your payroll. Your special programs or projects are accomplished reliably and expediently. Complete backup is supplied for sickness and vacation scheduling.

Diverse, Highly Qualified Resources

All our resources are highly experienced and trained to provide on-site support. They possess project management and collaborative skills that allow them to work effectively in your organization and deliver the results you expect. The resources assigned to your project depend on the degree of support you require.

Systems Engineers

Our systems engineers have the technology, operations, and project management skills to plan and manage your entire project, from design and development through testing, implementation and acceptance.

The systems engineer assigned to your project will have the specific experience, certifications, and expertise relevant to your infrastructure and performance objectives. We will evaluate your current infrastructure, assess your operational requirements, and design an integrated IT solution that meets the technology and operational needs of your business. The systems engineer will serve as your dedicated project manager and technical services liaison throughout the course of the project.

Network Engineers

Our network engineers are certified by Cisco, Novell and Microsoft to install, configure, troubleshoot, and manage enterprise networks. Their skills include design, installation and support in Unix, Complex Network Design, and WAN/telecommunications, including higher level Convergence and WAN technologies. They can help you plan and implement a network that will meet your business requirements now and cost-effectively accommodate future growth.

Software Engineers

Our software engineers have extensive experience developing high-quality custom software and integrated systems for transaction processing, productivity, decision support and more. They use either of two, market-leading development platforms: Microsoft and Java/J2EE. Recent work includes Web applications, Web portals, databases and reporting applications, and enterprise systems that streamline client business operations and reduce costs.

Technicians

Our highly skilled technicians can custom-configure industry-standard components or build a system from scratch. They can also install, configure, and test third party components such as additional storage, multi-media, memory expansion, network interface cards, and modems into systems that you purchase from The Technology Company.

"Always There" Customer Service

If you need help down the road, who are you going to call? The Technology Company provides a convenient single point of contact for any service-related issues you might have with any of our products or installed solutions.

One call sets our service process in motion. If we can't solve your problem over the phone, a certified, experienced service technician will be dispatched to your location within hours. In many cases, we'll have you up and running again the same day.

Enhanced service options - For extended warranty service, preventive maintenance, and other enhanced service options, we offer service level agreements. The Technology Company's SLAs offer the ultimate levels of service, long-term value, and peace of mind.